“digital dexterity” may be the key
In an evolving world of work-from-home vs. hybrid vs. return-to-office tensions, experts say promoting “digital dexterity” may be the key to attracting, recruiting, and retaining a more engaged, talented knowledge workforce through the use of digital tools, such as a document management system or collaboration platform.
A recent report published by Gartner® suggests:
“Improving organizational outcomes with technology and optimizing technology experiences is critical for long-term prosperity. The most successful and innovative digital workplace teams have shifted their operating goals from operational fitness, to workforce transformation by promoting new and more effective ways of working. The focus is on creating a human-centric strategy to improve digital dexterity —where employees can easily see the benefits to themselves and their teams.”
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